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DELIVERY AND SHIPPING

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We offer both Same Day (Friday and Saturday) Local Delivery and Next Day National Courier Delivery - if you don’t see your location below or need any help, please get in touch!

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All Greater Manchester deliveries are fulfilled by us, and the rest of the UK is fulfilled by our courier.

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We are a plastic-free company - all of the packaging we use is recycled, recyclable and/or biodegradable.

We will only ever use plastic when we are reusing materials sent to us by other companies!

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Greater Manchester:

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We offer a local delivery service fulfilled by ourselves for Greater Manchester orders. These orders are only delivered on Fridays and Saturdays - order by 1:30PM to receive it same day on these delivery days.

 

All Greater Manchester deliveries are fulfilled by us.

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Orders will be charged £4.99 for this local delivery option.

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Postcodes within the following areas qualify for Same Day Friday/Saturday Delivery:

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Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford, Manchester and Salford (**exc. Wigan).

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If you live just outside of these areas we may still be able to offer you local delivery, get in touch at info@itsalive.shop

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Mainland UK (England, Scotland & Wales):

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FREE Next Working Day Delivery (order by 1:30PM) on orders over £150!

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We offer FREE next working day delivery for all orders over £150 placed before 1:30PM Monday to Friday to mainland UK.

 

Orders placed before 1:30PM on Friday will be delivered Monday and orders placed after 1:30PM will be dispatched on Monday and delivered on Tuesday.

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Orders below £150 will be charged £9.99 for Next Day Delivery.

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Please note that the following postcodes have a 2-day delivery time:

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FK19-21, IV21-24, IV26-28, IV40, KW5, KW11-13, PA36, PA40, PH30-31, PH32, PH34-41, PH50

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If you wish to receive your order on a Saturday, please get in touch at info@itsalive.shop

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Due to the overwhelming demand on couriers, as well as the ongoing COVID-19 pandemic, some orders may see a slight delay - this is unfortunately out of our hands.

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Northern Ireland, ROI, British Isles, Channel Islands, Europe and Worldwide:

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For our customers outside of mainland UK, we can ship to NI, ROI, the British Isles and the Channel Islands. This is currently not available on checkout, so please get in touch and we can send you a shipping quote: info@itsalive.shop

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We do not currently have a fixed price for Europe and Worldwide - if this is something that you are looking for, please get in touch!

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Please ensure you choose the correct shipping option - we will be in touch if shipping needs to be amended.

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Greater Manchester and BB4 deliveries are fulfilled by us, and UK Mainland deliveries are fulfilled by our courier APC.

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For Greater Manchester and BB4 deliveries, we will send you a text message on the day of delivery with a rough time slot your delivery will arrive. Please either notify us via the order note, email or in reply to your delivery text message to make us aware of any issues or specific delivery instructions. All orders left in "safe spaces" are done so at the recipients own risk. If delivery is to a block of flats, the order will be left with the concierge if we are unable to reach the recipient via intercom or telephone to come and collect it. All deliveries left with the concierge are done so at the recipients own risk and we cannot be held responsible for any orders that are misplaced or stolen once handed over to the concierge. 

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All orders sent via APC are subject to APC's terms and conditions of carriage and delivery. We cannot control the journey of your parcel once it is handed to the courier and we cannot be held responsible for any damage, theft or loss once it is in their network. We will, however, do all we can do help ascertain what the status of your parcel is and attempt to rectify the situation to the best of our ability.

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Due to the ongoing COVID-19 situation, on rare occasions it may take slightly longer for your order to arrive, this is unfortunately out of our control.

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We always ensure that our packaging and shipping options are as affordable, comprehensive and sustainable as possible. Prices, times and regions are dictated by our couriers and are out of our control. We are always looking for ways to make shipping even more affordable and we will amend this page if any of our regions or prices change.

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All of the packaging we use is recycled, recyclable and biodegradable. Where possible, we reuse packaging we have received from our distributors. We will never use any plastic unless it is packaging we have already received from elsewhere.

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You must be of legal drinking age to access this site.

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It’s Alive Shop does not sell or serve alcohol to persons under the legal drinking age. By accessing our site and services, you swear and affirm that you are over the legal drinking age of the country you are placing an order from.

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